The following contact points and channels are available for GEANT users:
Slack for software governance and support
You can ask questions and discuss software topics with WP9 Task 2 team using the #wp9t2_sw-governance in the geant-project.slack.com workspace
Contact the sysadmins
For assistance in software supporting tools, service problems, requests for new VM, etc please follow this guide: Getting technical assistance for software tools