This page is for sharing ideas and best practices in communication around the COVID-19 pandemic, how it is affecting the NREN and R&E communities, and how GÉANT and NRENs are responding / can respond to provide each other with support and information.
PLEASE KEEP US UP-TO-DATE WITH YOUR COMMUNICATIONS PLANS / NEEDS / OUTPUTS IN THIS AREA - CONTACT laura.durnford@geant.org
IF YOUR ORGANISATION IS PREPARING MESSAGING AROUND THIS SITUATION, PLEASE FEEL FREE TO USE THIS COLLECTION OF INFORMATION AS A RESOURCE - use the filters to sort content by date, audience, delivery channel (medium), topic (category) and organisation.
| DATE | AUDIENCE | MEDIUM | CATEGORY | BY WHOM | TEXT | LINK | COMMENTS / CONSIDERATIONS |
|---|---|---|---|---|---|---|---|
| 5 March 2020 | external, general, public | website | GENERAL | GÉANT Marcomms | The GÉANT Association continues to closely monitor advice and recommendations from the World Health Organisation (WHO) and from Dutch and UK governments regarding the coronavirus. GÉANT's Health and Safety Committee utilises this information in decision-making regarding international travel and other considerations. We will continue to support our partners in the most effective way possible whilst ensuring the safety and wellbeing of our staff and the wider GÉANT Community. | https://www.geant.org/News_and_Events/Pages/GEANT-and-COVID-19.aspx | |
| 5 March 2020 | external, general, public | website | EVENT | GÉANT Marcomms | GÉANT and Jisc remain committed to TNC20 with unchanged enthusiasm and dedication. To provide additional time before registering, the Early Bird registration has been extended to 31 March 2020. | https://www.geant.org/News_and_Events/Pages/GEANT-and-COVID-19.aspx | |
| 5 March 2020 | external, general, public | website | OPERATIONS | GÉANT Marcomms | GÉANT operations are closely monitoring the situation in all countries where GÉANT network POP locations exist. We are following WHO advice regarding international travel relating to these locations. Network Operations Centre activity in the UK is unaffected and all non-essential travel by NOC staff has been suspended. The situation is not currently affecting existing network services to the NREN and R&E community. Fault rectification and associated first line maintenance activities are outsourced and performed by in-country resources and therefore are not reliant on GÉANT engineering staff to travel. Until more clarity exists, planned physical Network Architecture changes and upgrades have been largely suspended. Only service-critical changes will be performed using GÉANT operations staff who will observe all advice regarding minimising risk of exposure. Should in-country travel by 3rd party engineering resource be restricted by the respective national government authorities or otherwise, then GÉANT operations will inform the local NREN and discuss any mitigation measures. GÉANT operations continue to monitor the situation and are regularly in communication with key suppliers of equipment, logistics and engineering services and will inform users of any significant changes to the current approach. | https://www.geant.org/News_and_Events/Pages/GEANT-and-COVID-19.aspx | There has been close liaison between marcomms and the operational teams regarding this messaging. The ops team has also sent its own messages to its contacts. |