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The purpose of this review is perform a revision of the services, at the point when we are exiting the GN4-1 timeframe. The review should reflect the period of GN4-1: 1. May 2015 - 30. April 2016, and the roadmap for the next time frame of 2-3 years.   


Service (Operational) Manager 


Miroslav Milinović

 

 KPIs 


Short name

Operational KPIs

Baseline 30/04/15
(end of GN3plus)

Target 30/04/16
(end of GN4-1)[1]

Measured 30/04/16
(end of GN4-1)

Explanation
KPI 1

International eduroam authentications per month

31,832,243

26,000,000

47,339,724

Counts successful authentication requests that passes ETLR servers,

per month (monthly traffic)

KPI 2National eduroam authentications per month147,726,234117,000,000215,597,792

Counts successful authentication requests that passes (only) FTLR servers,

per month (monthly traffic)

[1] The target figure for end GN4-1 was set a number of months before the project began and is therefore lower than the baseline. The actual achieved growth exceeds that which would have been predicted with the same methodology of the original predictions.


Uptake trends

*NRENs and end-users where applicable 


The eduroam service continues to see significant growth, both within countries and across borders. Seasonal fluctuations are evident, linking with main academic holiday seasons and new terms, but on a month-to-month comparison, every month saw growth based on the previous year at national and international levels. The start of the academic year 2015-2016 was performed particularly strongly.

Growth of eduroam national roaming authentications : GN3plus and GN4-1

Growth of eduroam international roaming authentications: GN3plus and GN4-1

 

At the end of the reporting period, the eduroam supporting tool CAT had 1281 supported IdPs, over 1000 of which are fully configured. During the period, 1,262,104 downloads were delivered, 1,259,842 of which were end user profiles. do we have numbers at beginning of GN4-1 ? - ( May. 2015: we  had 880 IdPs, 699  fully configured, and total of 1,682.377 downloads since the day of the service launch in GN3plus)


Distribution of CAT downloads per type of user device OS

 

During GN4-1 two new NROs joined eduroam, Georgia and Ukraine (Totall NRO count =46, see monitor.eduroam,org)  what was the number of NROs in beginning of GN4-1 = 44 , and what is the number of geant pariticipants in gn4-1. Who didnt join and why. NOTE: NRO != GN participant (e.g. NORDUNET, GEANT org). All joined.AFAIK


Devops Roadmap 

*Roadmap should cover cover upto next year, with more details on plans for next quarter


Miro, can you please provide a roadmap even better at eduroam Devops Roadmap  ... We can than put a url to that roadmap here.  . Roadmap is currently under construction


Development Roadmap 

*Roadmap should cover next 2-3 years, and show where we are on it


Input needed from JRA3 Ann Harding Roadmap is currently under construction - we have one roadmap?

 

Service availability and incidents

*Including any security breaks


 No security breaks


Usage and scalability issues


NO issues we are aware off

 

Support, operations and devops effort spent and planned


Caution: Reporting on spent manpower in GEANT projects is not conceptualised for easy and accurate tracking of spent manpower for different services and for different aspects of work on those services (ie what was spent on development, support or operations). For GN4-1, it comes down on how much individual person claimed under certain task. eduroam development and operations were performed under same task in GN4-1 and therefore its impossible to make such differentiation at this point. 

SA5 TaskSpentBudgetType of performed work
T7 - eduroam   310.850,83 €   335.333,74 €eduroam development and operations


Proposal for additional KPIs related to usage, uptake and costs


Ann, Miro something to add ?

Although GN4-2 Technical Annex does not have details on target values for KPIs, we have projected the target based on the current rate of usage growth and expected changes in the market. It is expected that growth of eduroam will be slower than in previous years due to full coverage/use in many organisations, and the potential impact of the abolition of roaming data charges in the EU. Nonetheless, as eduroam delivers more value than simply cost of network access, growth is still expected.

Short name

Operational KPIs

Baseline 30/04/16
(end of GN4-1)

Target
M8 of GN4-2 [1] 

Target
M20 of GN4-2

Target
M32 of GN4-2
Explanation
KPI 1

International eduroam authentications per month

47,339,724

43,000,000

49,000,000

55,000,000

Counts sucessful authentication requests that pases ETLR servers

for which time interval are those numbers - what is the start point - see above

KPI 2National eduroam authentications per month215,597,792180,000,000207,000,000228,000,000

Counts successful authentication requests that pases (only) FTLR servers

for which time interval are those numbers - what is the start point - see above

 [1] The target figure for end GN4-1 was set a number of months before the project began and is therefore lower than the baseline. The actual achieved growth exceeds that which would have been predicted with the same methodology of the original predictions.


Any Other Issues


 Miro  please add

First level support migrated to GEANT OC

eduroam db ver 2.0 spec. first draft released

 

Deliverable  D9.3 Service Approach Specification to Small Site eduroam Adoption (Feb 2016) - basis for eaaS


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