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The development of managed eduroam SP started in January 2019 under GN4-3 project, by eduroam development team in WP5. During the course of the project, the eduroam development team was working closely with NRO community and has developed the service prototype. By the end of 2020, it is planned to prepare for running service pilot and completing the PLM gate to transition to pilot. The information in this page is meant to capture all aspects of preparing for the pilot and needed for making the decision. 


What kind of pilot are we running:

It will be limited audience - up to 10 participants that we will invite and manage.

Technically we need to run this on stabile IP address. Two locations in Europe would be preffered. - for HA of the service. We can ask for 2 locations from GEANT IT 

Logging usage information: we will now how many institutions are using, we cannot know who much wifi hotspots are connected. There is possibility to collect stats for number of auths.

We want to have it as "at no additional cost" service, and NROs that want to rely on it at a greater scale and have tighter control can deploy national solutions. 

Think about global model - operators at regional level. - think about this for production.


The transition of the service to pilot generally consist of the subset of the following areas of work (the full list here is relating to production operations):

  1. Documentation preparation and signoff
  2. Test and Validation
  3. GDPR compliance checking
  4. IPR compliance checking
  5. Operational team establishment 
  6. Operational team training
  7. Support team establishment
  8. Support team training
  9. Operational deployment
  10. Service promotion


Teams/people:

NOT RELEVANT FOR PILOT

IN PROGRESS

DONE

No

Work item

Responsible

Comment

Status

Start date

End date

1Preparation of documentation 







Service Description

-Development team prepares

-SO signs off

Need to prepare high level service description

(see eduroam managed SP Service Description)

DONE





Service policy (Terms of use, SLA)

-Development team prepares

-SO signs off

Write at the UI that this is pilot and there is no SLA guaranteed. 
NOT RELEVANT FOR PILOT





Branding and Visibility

-Development team prepares

-SO signs off

we still need to think a branding - for production

NOT RELEVANT FOR PILOT




Operational Requirements

-Development team prepares

-SO signs off

We should document what are ops requirements for running pilot (see eduroam managed SP Operational Requirements)

DONE




OLA

-Development team prepares

-SO and GEANT T&I operation support/Core team sign off

not relevant for pilot (example for production later eduroam Managed IdP OLA)

NOT RELEVANT FOR PILOT




Operational documentation

-Development team prepares

-SM signs off, test team can validate

Tomasz and Maja through eduroam-OT are the ops team. Documentation not relevant for pilot ( example for production later Dev team prepared this in the corresponding Wiki page)

NOT RELEVANT FOR PILOT




Operational processes

-Development team prepares

-SM signs off, test team can validate

not relevant

Service order is done through the UI 

Service support is the same like for eduroam supporting services.

NOT RELEVANT FOR PILOT




User documentation

-Development team prepares

-SM signs off, test team can validate

For pilot -  basic instructions should be prepared (see A guide to eduroam Managed SP PILOT)

DONE




User support

-Development team prepares

-SM signs off, test team can validate

We dont need anything special for pilot as we will work with a defined group of pilot participants directly


NOT RELEVANT FOR PILOT




GDPR - data inventory, privacy notice, DPA

-Development team prepares

-SO and T&I service portfolio  reviews

-GDPR accountable signs off

eduroam privacy notice was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP 

 
DONE



2Test and validation





Make a test plan

Development team and Test team prepares

We dont need to do code review for the pilot, but it is a good idea to do test the code during the pilot, as preparation for production

Stefan Winter initiated the scans with Marcin Wolski . It was agreed to do the code scan in second half of 2021



DONE





3IPR compliance checking





IPR compliance

IPR accountable

Route the request through GEANT T&I operation support/Core team

White source review was done by the WP9 team

Results are available to WP9 team, WP5 lead and eduroam team and to GEANT IPR person https://app-eu.whitesourcesoftware.com/Wss/WSS.html#!product;id=78288

Based on the results, GEANT IPR has signed off the IPR compliance check. 

DONE



4GDPR compliance checkingGDPR accountable




Data inventory and mapping

Data inventory and mapping were updated

eduroam Data Mapping

eduroam Data Inventory


DONE




Update the privacy notice and DPA

eduroam privacy notice was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP 

DONE




5Operational team establishment





Appoint service managerOperations accountable

It comes under the eduroam service family and existing service owner.

(Miroslav Milinović)

NOT RELEVANT FOR PILOT




Define roles, skills, manpower neededDevelopment teampilot will be supported by the eduroam-OT and dev team

NOT RELEVANT FOR PILOT




Appoint operational team members

SM

For production we may need some additional manpower for opserations

NOT RELEVANT FOR PILOT



6Operational team training





Training the operational team

Development team prepares

eduroam-OT is trained

Not needed.

NOT RELEVANT FOR PILOT



7Support team establishment





Establish the support team

Pilot doesn't need dedicated support team - dev team will work with limited pilot participants 

NOT RELEVANT FOR PILOT



8Support team training





Training of the support team

Development team prepares

eduroam-OT is trained

Not needed.

NOT RELEVANT FOR PILOT



9Deployment in pilot 





Monitoring set up

eduroam-OT

not necessary for the pilot, but there are monitoring end points ready to be used for production

DONE




Back-up and restoreeduroam-OT

not necessary for the pilot 

NOT RELEVANT FOR PILOT




VM provision


GEANT T&I operation support/Core team

GEANT IT VMs




DONE




Installation of the componentseduroam-OT

Stefan, Tomasz, Maja

Radius servers will need to be deployed 


DONE



10Service Promotion





Web site update

not relevant for pilot

TO DO To do after pilot is approved




Add the service to the partner services portfolio

not relevant for pilot

NOT RELEVANT FOR PILOT




Contact the people/NRENs who took part in the infoshare to update them on service availability

not relevant for pilot

NOT RELEVANT FOR PILOT




Update eduroam flyer with the managed service element


not relevant for pilot



NOT RELEVANT FOR PILOT





Slide deck for Partner Relations SO

update the slide deck 


TO DO To do after pilot is approved




Article for CONNECT

not relevant for pilot

NOT RELEVANT FOR PILOT




Launch announcement in Tryfon's weekly email when reachedSO/Development teamwe will want to do this

TO DO To do after pilot is approved




Write géant blogSO/Development teamwe will want to do this

TO DO To do after pilot is approved




Webinar / infoshare
we don't want to do it before pilot, but perhaps when the pilot starts 

NOT RELEVANT FOR PILOT




Promotion via the eduroam-SG, by the service managerSO

yes

TO DO To do after pilot is approved



11PLM Documentation





CBA

Development team and T&I service portfolio guardians


DONE