UPDATE ......From Tuesday 8 April 2025 we have changed the way that Single Sign-on works on this wiki. Please see here for more information:
Update
In order to publish the report on to prod-msr.geant.net please carry out the following:
Copy the topology diagrams from the /var/lib/tomcat6/media/toplogy directory on test-msr.geant.net to your laptop
Copy the graphs generated from the /var/lib/tomcat6/media/graphs directory on test-msr.geant.net to your laptop
Using MySQL Workbench, export the otrs database to your laptop
Using MySQL Workbench export the reports database tables (excluding views and tables started with the word backup_outage)
Copy the topology diagrams from your laptop to the /var/lib/tomcat6/media/toplogy directory on prod-msr.geant.net
Copy the graphs from your laptop to the /var/lib/tomcat6/media/graphs directory on prod-msr.geant.net
Using MySQL Workbench, import the otrs database from your laptop
Using MySQL Workbench import the reports database tables from your laptop
Edit the /var/lib/tomcat6/includes/mainmenu.jsp on prod-msr.geant.net to include the new report in the Previous Reports section of the menu