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Topics participants are interested in sharing information about | Topics participants are interested in getting input on |
|---|---|
Monitoring tools | Monitoring tools |
CARNET: NMS - our tool functionalities / developement | DANTE: Main Monitoring systems and alarm thresholds |
PIONIER: NOC tools - tools used in the NOC, missing functions, tools developed and maintained by PSNC | CARNET: NMS - tools (functionalities) |
ARNES: NOC tools and automation (Integration of different tools on top of a common network database, Tools for SLA monitoring, SLA reporting, Device authentication/authorisation management) | ARNES: NOC tools and automation (Integration of different tools on top of a common network database, Tools for SLA monitoring, SLA reporting, Device authentication/authorisation management) |
GNOC IU: Internally developed tools such our network database http://globalnoc.iu.edu/grnoc-tool-set.html | SWITCH: tools |
SWITCH: tools | GRNET: Network monitoring tools (may be different than the ones above) |
GRNET: Visualisation tools | RedIRIS: Monitoring tools. |
CESCA: NOC tools and how to adapt them to our needs (development). | FCCN: Which monitoring tools are you currently using. Which ones have you already used in the past and were abandoned. How do you keep network/topology maps updated? |
Multidomain tools: Distributed handling of incidents | Multidomain tools: Distributed handling of incidents |
| GNOC IU: What methodologies and tools do you use to understand complex cross-network relationships and dependencies? |
| SWITCH: tools to support the distributed handling of incidents |
Ticketing systems | Ticketing systems |
NORDUNET: Troubleticketing system, experiences from building our own. | SURFNET: ticketing systems |
| CESCA: Ticketing Systems, how to optimize their use. |
Knowledge management: Configuration Management Database/Network Database | Knowledge management: Configuration Management Database/Network Database |
GNOC IU: Internally developed tools such our network database http://globalnoc.iu.edu/grnoc-tool-set.html | RedIRIS: Network database and integration with other monitoring tools. |
| RESTENA: Organization of inventory (tools, DB, naming conventions,etc.) and change management (technically and administratively) |
| SURFNET: CMDB experiences |
SLA reporting and monitoring tools | SLA reporting and monitoring tools |
ARNES: NOC tools and automation (Integration of different tools on top of a common network database, Tools for SLA monitoring, SLA reporting, Device authentication/authorisation management) | ARNES: NOC tools and automation (Integration of different tools on top of a common network database, Tools for SLA monitoring, SLA reporting, Device authentication/authorisation management) |
| GRNET: Automated SLA monitoring tools |
Chat/communication/coordination tools | Chat/communication/coordination tools |
NORDUNET: Using external community tools (letting the community answer questions instead of the NOC). | |
Integration of tools | Integration of tools |
BELNET: approach & tools: how the different departments & the NOC's work together | PIONIER: data and tools integration - how? recommended tools? |
ARNES: NOC tools and automation (Integration of different tools on top of a common network database, Tools for SLA monitoring, SLA reporting, Device authentication/authorisation management) | ARNES: NOC tools and automation (Integration of different tools on top of a common network database, Tools for SLA monitoring, SLA reporting, Device authentication/authorisation management) |
" RESTENA: An ""all-in-one"" NOC: structure/organization/tools " | RedIRIS: Network database and integration with other monitoring tools. |
CESCA: NOC tools and how to adapt them to our needs (development). | CESCA: Integration of diferent tools. |
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