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#
| Metric name
| Is KPI?
| Description
| Current visibility
| Methods and tools
| Frequency/period
| Target
| Events and alerts
| Processing of results
| Responsible
| ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | SeamlessAccess Service | HTTPS check and uptime of service.seamlessaccess.org | https://status.seamlessaccess.org | Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica, Feeds status.io with results from norhtamerica+europe | 1 minute | If down, sends email to SA ops team | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||
| 2 | SeamlessAccess Service | Page speed of service.seamlessaccess.org | Internally within pingdom | Various page speed and quality checks by pingdom | 30 minutes | - | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||
| 23 | SeamlessAccess Metadata | HTTPS check and uptime of md.seamlessaccess.org | https://status.seamlessaccess.org | Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica, Feeds status.io with results from norhtamerica+europe | 1 minute | If down, sends email to SA ops team | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||
| 4 | SeamlessAccess Metadata | Page speed of md.seamlessaccess.org | Internally within pingdom | Various page speed and quality checks by pingdom | 30 minutes | - | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||
| 35 | SeamlessAccess website | HTTPS check and uptime of seamlessaccess.org | https://status.seamlessaccess.org | Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica, Feeds status.io with results from norhtamerica+europe | 1 minute | If down, sends email to SA ops team | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||
| 46 | SeamlessAccess website | Page speed of seamlessaccess.org | Internally within pingdom | Various page speed and quality checks by pingdom | 30 minutes | - | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team |
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