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Jira is a proprietary issue tracking product that allows bug tracking and agile project management. JIRA is used for Project Management, Bug Tracking, Issue Tracking and Workflow. JIRA is based on the following three concepts – Project, Issue and Workflow.


Info
titleLearn more about Jira Service Desk

Software development at GÉANT: JIRA Service Desk, 2020

How to access

Use browser to login to JIRA: jira.software.geant.orgYou will see:

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  1. Choose project name and key

    Info

    Each project has a unique name (e.g. JIRA Junior) and a unique key (e.g. JJ). The project key becomes the first part of that project's issue keys, e.g. JJ-1, JJ-2, etc


  2. Choose one of project types (listed below) which are related to your requirements. More deep description is available on:  JIRA applications and project types overview



    Project type is related to issue types and schemes which are pre-configured. It could be changed in future, but it is easier to start from type related to your methodology or procedures.

  3. Create request for new project at https://jira.software.geant.org/servicedesk/customer/portal/2 (Features -> New Project) or sent an e-mail at help@software.geant.org
    with all related information: name, key, type and users/developers if you need help with permission assignment.

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