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GN4-3 Work Package 5
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GN4-3 Trust and Identity Activity (WP5)
Seamless Access
Seamless Access Documentation
Seamless Access Service Operations
Seamless Access Operational Documentation
Seamless Access Incident Management Process
Page History
Versions Compared
Old Version
4
changes.mady.by.user
Marina Adomeit
Saved on
Feb 26, 2021
compared with
New Version
5
changes.mady.by.user
Marina Adomeit
Saved on
Feb 26, 2021
Previous Change: Difference between versions 3 and 4
Next Change: Difference between versions 5 and 6
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Gliffy Diagram
macroId
223dee6a-4b0a-4b5a-856d-b8d434236e88
displayName
Seamless Access Incident Management Process
name
Seamless Access Incident Management Process
pagePin
3
Start points:
S1: Incident detected by Monitoring tool and reported as event to SUNET
NOC
S2: Incidents reported by Users
what is the process for that!?
Tasks:
IM 01:
Overview
Content Tools
Tasks
{"serverDuration": 201, "requestCorrelationId": "a59a2cf103d4b6e3"}