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Gliffy Diagram
macroId223dee6a-4b0a-4b5a-856d-b8d434236e88
displayNameSeamless Access Incident Management Process
nameSeamless Access Incident Management Process
pagePin34



Start points:

  • S1: Incident detected by Monitoring tool and reported as event to SUNET NOC
  • S2: Incidents reported by Users 
    • what is the process for that!?

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