Please provide details in relation to the following bullets. If the information is not yet available please comment with ‘not yet available’ or as appropriate.
Service name
Webpage
Contact person
Activity and task
Maturity
Project lifetime
Service definition
Operational model
Service users and operators
Type of end-users with number of current users and expected numbers of users
Current status
Any changes/updates planned?
Service Documentation
What documentation do we need? For example project documentation, including product description (CBA, AC, PID etc.) and technical documentation (admin/user/dev guide)
User Guides
User facing documentation (web sites etc.)
Operational Guide
Application management requirements
Day to day service management
Update processes
Define who triggered the update, how its tested and implemented
Software version updates
Deployment Guide
Infrastructure Hosting Requirements
VMs
Hardware and network requirements
CPUs
RAM
Storage
Network Connectivity
High Availability and backup
Monitoring
Firewall and Accessibility needs
System Administration Requirements
Operating system
Standard software requirements
Deployment process
Processes for updates on the machine
Application management requirements
User Support
Customer Support
User communication channels (mailing lists, etc.)
Learning resources (FAQ, etc.)
Describe customer support process
Software Stack
Please list each software used in service and provide name, URL, in-house/external, issue tracker link etc.)
Validation Areas
What needs to be audited?
Functional Testing
Quality Testing
Security Validation
Documentation Validation
Operation Procedures
Please provide details on th backup procedures and security procedures
Additional requirements
Any additional miscellaneous requirements you think are helpful to know for planning of the transition initiation
