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Dates: 3-4 March 2026 

Venue/Location 

Radisson Blu Hotel

Av. Mal. Craveiro Lopes 390, 1749-009 Lisboa, Portugal

Lisbon, Portugal


Google maps link

Accommodation/recommended hotels:

  1. Radisson Blu Hotel

You can use the promotional code "FCCN" for a discount at this hotel. The code is valid from 1-9 March for standard/single rooms (incl breakfast) at the negotiated price of 125 euros per night (+ 4 euros city tax).   

      2. NH Lisboa Campo Grande (20-minute walk)


Remote attendance:

Join Zoom Meeting
https://geant.zoom.us/j/64864275493?pwd=Xkfu1gdaBcOOazAW9rAt76W8FSMpCa.1

Meeting ID: 648 6427 5493
Passcode: 413248

REGISTRATION LINK HERE

(both on-site and online participation is possible)


For any questions, please email nadelina.sandu@geant.org.

MEETING STRUCTURE

  • 3 March afternoon – SIG-MSP meeting
  • 3 March evening – joint SIG-MSP/SIG-Marcomms dinner (self-paid)
  • 4 March morning – joint SIG-MSP/SIG-Marcomms meeting
  • 4 March afternoon – SIG-Marcomms meeting
AGENDA (Times in CEST

AGENDA -TIMES ARE IN WESTERN EUROPEAN TIME (WET - Lisbon time)

Tuesday, 3rd of March

Session1515 : NRENs Lightning talks(minimum 4) Teunissend 30: Once :
  • Compendium and service metrics - Jennifer Ross (GÉANT)
    • Social activity & joint dinner
    Time
    SIG-MSP MEETING
    13:00 - 14:00

    Arrival & Lunch at Rafael Bordalo Pinheiro Restaurant (inside Radisson Blu)

    14:00 - 14:
    30

    Welcome & Service Portfolio Overview - João Nuno Ferreira (FCCN)

    Slides

    What’s hot? How do you market it? Metrics/Management and how do you report on it?

    14:
    30 - 15:15

    Pre-Service launch considerations

     NRENs present their 'hot' (new or recently updated) service - this should include how they are to be marketed to users. Some examples could be services on Quantum, AI, Fibre sensing, Security etc.

    Presentations followed by roundtable/open discussion. 

    • Campus Network as a Service - Harold
    • Teunissen (SURF)
    • Time and Frequency Network - Harold Teunissen (SURF) - on behalf of Sander Klemann
      Slides
    • Public Value by Design: Launching AI and Digital Services in a National Education Ecosystem”- Barbara Pinculić (CARNET)

      Slides
    15:
    15- 15:45

    Coffee Break

    15:45 - 16:30

    Post-Service launch metrics/management

     Once a new service is added to the NREN service portfolio, what are the next steps when it comes to customer portals & reporting metrics? How is that used for strategic relationship management? Focus on best practices/what worked/top tips and learnings.

    Short presentations + guided panel discussion or open discussion. 

    • Governing user needs...the before and after - Ariela Hercek (ARNES)
      Slides
    • A Decade of NREN Co-Creation and Learning with Cloud Frameworks - Maria Ristkok (EENet) & Eva Nestorovska (PSNC)
      Slides
    • Vendor Compliance Service - how to grow after early successes - Koos Kruithof (SURF)
      Slides
    16:30 - 17:00

    Updates

    Atlassian...where are we now and next steps - Nicole Harris (GÉANT)

    End of Day 1

    17:30 - 19:00

    Social activity - Sightseeing bus tour

    We will be picked up in front of the hotel and dropped off at the dinner place. 

    19:00/19:15

    Joint dinner at Mensagem - Restaurante e Bar Panorâmico (€50 per person 3-course dinner, self-paid on the spot)

    Address: R. da Oliveira ao Carmo 8, 1200-309 Lisboa, Portugal

    Wednesday, 4th of March

    SLIDES AVAILABLE ON SIG-MARCOMMS WIKI PAGE HERE. 

    Time
    Session
    JOINT SIG-MSP/SIG-MARCOMMS MEETING

    		Collaboration and co-creation between marketing experts and service owners / User journey and service requirements 
    09:00 - 09:15

    Welcome - Salomé Branco (FCCN)

    09:15 - 10:15
    • Strategy from Day One: how FCCN’s Marketing supports services through their life cycle (Joana Silverio & Raquel Alfredo, FCCN) 
    • Aligning the portfolio strategy to SURF’s value proposition (Lonneke Walk, SURF)
    • Implementing a brand strategy across marketing, communications and service design (Lars Fuglevaag, Sikt)
    10:15 - 10:45

    Coffee Break

    10:45 - 11:45
    • Compendium update - Jennifer Ross (GÉANT)
    • Secure Storage Network service - The RAS Pilot: Testing Co-Creation Between Marketing and Services (Rafael Horigome, RNP) 
    11:45 - 12:30Roundtable discussions
    12:30

    Lunch at Rafael Bordalo Pinheiro Restaurant (inside Radisson Blu)

    13:30

    JOINT MEETING WITH SIG-MARCOMMS

    (agenda will be available soon)
    - 17:00

    SIG-Marcomms meeting. Agenda can be found here.