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#
| Metric name
| Is KPI?
| Description
Conceptual level
| Aspect(s)
Current visibility
| Methods and tools
| Frequency/period
| Target
| Events and alerts
| Processing of results
| Responsible
| ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | SeamlessAccess Service | HTTPS check uptime and uptime response time of service.seamlessaccess.org | https://status.seamlessaccess.org | Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica, Feeds status.io with results from norhtamerica+europe | 1 minute | If down, sends email to SA ops team after 2 minutes from the region northamerica+europe instantly from the region asiapacific and latinamerica | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||||||
| 2 | SeamlessAccess Service | Page speed of service.seamlessaccess.org | Internally within pingdom | Various page speed and quality checks by pingdom | 30 minutes | - | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||||||
| 23 | SeamlessAccess Metadata | HTTPS check uptime and uptime response time of md.seamlessaccess.org | https://statusmd.seamlessaccess.org | Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica, Feeds status.io with results from norhtamerica+europe | 1 minute | If down, sends email to SA ops team after 2 minutes from the region northamerica+europe instantly from the region asiapacific and latinamerica | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||||||
| 4 | SeamlessAccess Metadata | Page speed of md.seamlessaccess.org | Internally within pingdom | Various page speed and quality checks by pingdom | 30 minutes | - | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||||||
| 35 | SeamlessAccess website | HTTPS check uptime and uptime response time of seamlessaccess.org | https://status.seamlessaccess.org | Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica, Feeds status.io with results from norhtamerica+europe | 1 minute | If down, sends email to SA ops team after 2 minutes from the region northamerica+europe instantly from the region asiapacific and latinamerica | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | ||||||||||||||||||||||||||||
| 46 | SeamlessAccess website | Page speed of seamlessaccess.org | Internally within pingdom | Various page speed and quality checks by pingdom | 30 minutes | - | Pingdom sends monthly report to SA ops team | SeamlessAccess ops team | 5 |
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Historical Data
Metric name
| HTML |
|---|
<div style="width: 6em"/> |
Start date
| HTML |
|---|
<div style="width: 3em"/> |
End date
| HTML |
|---|
<div style="width: 3em"/> |
Baseline
| HTML |
|---|
<div style="width: 3em"/> |
Target
| HTML |
|---|
<div style="width: 3em"/> |
Measured
| HTML |
|---|
<div style="width: 3em"/> |
Chart
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The service is monitored by SUNET NOC as well in their own platform. The documentation of it is found here https://wiki.sunet.se/display/sunetops/Monitoring.