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General channels

The following contact points and channels are available for GEANT and NRENs users:

Contact the tools sysadmins

For assistance in software supporting tools, service problems, requests for new VM, etc please follow this guide: Getting technical assistance for software tools

Request for a code review

Use the codereviews@software.geant.org to submit request for a software code review. Also, the request can be submitted via the Task 2 Service Desk

Request for a software licensing certificate

Use the sw-licences@software.geant.org mailing list to submit request for granting a certificate. Optionally use the #sw-licences channel on the GÉANT Project Slack,


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titleLearn more about Jira Service Desk

Software development at GÉANT: JIRA Service Desk, 2020

GN5.2 channels 

Slack for software governance and support 

You can ask questions and discuss software topics with WP9 Task 2 team using the #wp9t2_sw-governance in the geant-project.slack.com workspace

Wiki space of the software governance and support

If you are looking for the GN4GN5-3 2 project specific pages for software governance and support you should look here.

Contact the sysadmins

For assistance in software supporting tools, service problems, requests for new VM, etc please follow this guide: Getting technical assistance for software tools

Request for a code review

Use the Task 2 Service Desk to request for a software code reviewplease visit this space.