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We have asked Sectigo to make this field not mandatory within the TCS service. However, they responded that state is a mandatory field and it cannot be changed. The European users are advised to out the city as the state and the validation team will correct anything that is wrong.
Q: What are the Support Hours for Sectigo?
Sectigo staffs and operates 4 support centres globally in North America (Ottawa, Canada and Salt Lake City, Utah), United Kingdom (Manchester) and India (Chennai) respectively. Ticketing, telephone and chat service is available 365x7x24 in the English language, with multiple language capability available from our North American facility (Ottawa, Canada).