Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Gliffy Diagram
nameSeamless Access Change Management Process
pagePin2526


Start points:

  • S1: New version of the Seamless Access software
    The development team publishes a new release version of the Seamless Access software, which was formerly approved according to the Release and Deployment process. Release notes of new versions of the software are available at https://thiss-js.readthedocs.io/en/latest/releasenotes.html 
  • S2: Changes of the infrastructure
     SUNET NOC may initiate changes by themeself. This applies to major changes which have a potential impact on the service, and therefore can not be handled as a standard change.
  • S3: Regular updates of the infrastructure
    SUNET NOC performs regular updates of the underlying infrastructure, operating system and dependent software. These minor changes may be deployed using an shortened change process. Since these changes are very trivial, they are considered as pre approved.

...

  • Project: SeamlessAccess(SA)
  • Issue Type: Change
  • Summary: Change Type [Software / Infrastructure / Standard], and summary of the change 
  • Description:
    • Describe in more detail what the change is about.
    • Summary of the change.
    • Suggest time frame for the Change to be implemented. Define T1 and T2.
    • Describe which customers the change is affecting and wether it is potentially disruptive.
  • Priority: Highest for emergency/security changes, Medium for software and infrastructure changes, Lowest for standard changes
  • Schedule: Define schedule for release to beta and production environment