| Full title | Provide effective, adequate and reliable means for communication within the team |
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| Objective | Provide the team with effective and reliable means of communication |
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| Applicability | This practice spans across all phases of the project. |
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| Context | The practice applies to all projects. |
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| Addressed elements in SMM | 4.2 Effective communication channels |
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| Actions | - Identify the communication needs of all team members
- Provide official and informal platforms/channels of communication within the team
- Consider storing a permanent record of communication, if needed.
- Consider geographical dispersion of the team members.
- Consider the capabilities of the channel (chat, audio, audio+video, file transfer, integration with other channels)
- Provide communication channels
- Consider backup platforms and channels, if needed.
- Dedicate channels for communication with stakeholders.
- Give priority to the channels offered by the tools available in the organization.
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| Risks | - Channels are not reliable, adequate or effective enough, compared to actual needs
- Communication within the team is disturbed
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| Related practices | BP-A.2: Elaborate of a communication strategy for stakeholders |
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