Venue
Montpellier University; The Faculty of Medicine
2 Rue de l'École de Médecine, 34090 Montpellier
Where to stay
Access to Montpellier
Remote Participation - TBC
SIG-Marcomms meeting will take place on 16-17 September.
Registration is now open. Register here
Agenda
Wednesday, 18th September 2019
Joint meeting SIG-MSP/SIG-Marcomms
12:15-13:00 | Lunch |
13:00-13:15 | Welcome & introductions - Lonneke Walk & Martin Bech |
13:15-15:35 | Host welcome & presentation RENATER's new agile method to develop services - Alice Thorel & Jean-François Guezou (RENATER) |
13:35-15:15 |
Session objective: better working together of services managers and Marcomms teams to ensure a good fit between needs and outputs, to align team strategic planning and to support company strategy. Topics include: aspects of relationship management, how to get users involved in service development, how do we liaise with customers / users? How can marketing and service teams work together on this? Format: 3 20-minute presentations plus 30 minutes shared discussion
|
15:15-15:30 | Coffee Break |
15:30-17:15 |
Session objective: discuss (and agree?) on brand management challenges and best practices for NRENs and GEANT community Topics to include: when to use an NREN-name/logo, how to address a request for wider GEANT (and EU) recognition among users, practical approaches |
19:30 | Group dinner |
Thursday, 19th September 2019
SIG-MSP Meeting
09:00-10:00 | Round table - short overview of major developments planned by NRENs in their service portfolios for the next 3 years |
10:00-11:00 | Zoom in:
2. Trust and Identity
|
11:00-11:15 | Coffee break |
11:15-12:00 | 3. Clouds etc.
|
12:00-12:10 | Discussion |
12:10-12:30 | Scaling Customised Services and Localising Service Delivery - Lars Fischer, NORDUnet & Brook Schofield, GÉANT |
12:30-12:45 |
|
12:45-13:00 | Wrap up and next meetings |
13:00 | Lunch |