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Update
The net.dante.otrs.OTRSConsumer JAVA class does not require any parameters.
In a nutshell, the OTRSPruducer, queries the OTRS system for all maintenance tickets that were updated in the last 60 minutes. It retrieves those tickets and creates XML messages within the Enterprise Service Bus in the OTRS queue. Once it has completed it's processing, a Consumer, OTRSConsumer, processes the message within the OTRS queue
The class uses the standard AuditLog class to write log message to /tmp/otrs/OTRSConsumer-YYYYMMDD.log. The location and name of the log file is configurable from within the otrs.properties file