UPDATE ......From Tuesday 8 April 2025 we have changed the way that Single Sign-on works on this wiki. Please see here for more information:
Update
Table of log file information (useful for debugging)
| Module | Description | Location |
|---|---|---|
| Poller Inventory | Log file for the inventory poller, which runs nightly at 1am | /var/log/poller/ThreadedClient.log |
| Poller Traffic Utilization | Log file for the traffic utilization poller, which runs every four hours | /var/log/poller/FullDuplexTrafficPoller.log |
| Inventory Data Delegate | Log file for the poller queue asynchronous listener. | /var/log/tomcat6/catalina.out ??? |
| Traffic Data Delegate | Log file for the poller utilization queue asynchronous listener. | /var/log/tomcat8/catalina.out ??? |
| ActiveMQ Messaging Provider | Log file for the esb. | `activemq-install-dir`/data/activemq.log |
| Datawarehouse | MySQL log file | /var/log/mysqld.log |
Support Channel
| Channel | Login Credentials | Description |
|---|---|---|
| Application Services Support (SYS) - JIRA | Windows domain credentials. | Jira queue to raise any production-related issues and config change requests. |
| PollerCache -JIRA | Windows domain credentials. | Jira queue to raise feature requests, bug etc. Issues of the nature can be moved to this queue from SYS queue. |