Prerequisites

SSH Access

• The hosts have been provisioned with a pre-arranged ssh public key that will be used for the following.

• To log into a particular host (e.g. prod-lg01.geant.org):

ssh -i [private key filename] root@prod-lg01.geant.org

Service Doesn't Load

Problem

The Web service either doesn't load, loads partially, or gives errors when trying to submit a command.

Solution

1. Log into prod-lg01.geant.org as root (see above) and issue the following commands:

[root@prod-lg01 ~]# systemctl restart looking-glass-service.service
[root@prod-lg01 ~]# exit

2. Log into prod-lg02.geant.org as root (see above) and issue the following commands:

[root@prod-lg02 ~]# systemctl restart looking-glass-service.service
[root@prod-lg02 ~]# exit