Category

Audio

Description

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Windows 7 Add-in 9.4.8x: Audio functions react slowly to user interaction

Steps to reproduce the bug:

1. Open a meeting room on Windows 7, add-in version 9.4.8x

2. Activate the audio and the video.

3. Next, click around in the meeting room, open documents, and change layouts etc. 

4. Now, mute the audio. 

Results:

The audio functions will stall and the meeting room will freeze for some seconds - sometimes up to 10-20 seconds. For example, if clicking to mute the audio, the muted microphone icon will only appear after some seconds. 

Thus, when activating, muting and disconnecting the microphone, or adjusting the microphone volume, in add-in 9.4.80 (Windows 7), the user interface will freeze some seconds - in worst cases up to 15 seconds. This is very disturbing for the users.

Expected results:

There is no problems via the Mac or Linux add-in or via the flash player (10.3.181.26) on Windows 7. We would expect the same responsiveness in the add-in on Windows 7. 

Status

Reported to Adobe

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