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Would you encounter a problem while using a tool? Do you need an access to a particular supporting tool? Would you like to contact us?

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Submit a ticket in SWD Service Desk

  1. Go to https://issues.geant.net/jira/secure/CreateIssue.jspa?pid=10240 (project SWDSD)
  2. Select issue type. JIRA can be used to track many different types of issues related to different types of request. The currently defined issue types in SWDSD project are: Help Desk, Access and Incident.

  3. Select Next to go to next wizard screen. 

  4. Provide Summary (which is obligatory) and Description of your request. Please fill also other fields if it is possible.

  5. Select Create to submit issue.

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