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TIME | WHAT | WHO | SLIDES | NOTES | |||||||||||||||||||||
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| TUESDAY 17 Sept | LUNCH | ||||||||||||||||||||||||
| 09:00 | Welcome, introductions and agenda | Lonneke Walk (SURFnet - Chair) & Laura Durnford (GÉANT - Secretary) | |||||||||||||||||||||||
| Practical session on making simple videos 1 | |||||||||||||||||||||||||
| coffee | |||||||||||||||||||||||||
| Practical session on making simple videos 2 | |||||||||||||||||||||||||
| Lunch | |||||||||||||||||||||||||
Data visualisation & showng value Jisc's digital 'self serve' vision NREN updates | |||||||||||||||||||||||||
| 14:40-14:55 | COFFEE / TEA / EMAILS | ||||||||||||||||||||||||
GEANT project updates materials market | |||||||||||||||||||||||||
| 17:30-17:35 | Day summary | Lonneke | |||||||||||||||||||||||
| 17:30-19:00 | Hotel check-in & chill out | ||||||||||||||||||||||||
| 19-30 - EVENING | |||||||||||||||||||||||||
| WEDNESDAY 18 Sept | |||||||||||||||||||||||||
| 09:00-09:15 | ARRIVAL, EMAILS | ||||||||||||||||||||||||
BRANDING & STRATEGY session DeiC branding update | |||||||||||||||||||||||||
| 10:50-11:05 | COFFEE / TEA / EMAILS | ||||||||||||||||||||||||
| strategy stuff | |||||||||||||||||||||||||
| 12:15-13:00 | LUNCH & EMAILS | ||||||||||||||||||||||||
| START OF JOINT MEETING BETWEEN SIG-MARCOMMS & SIG-MSP | |||||||||||||||||||||||||
| 14:25-14:45 | "Services marketing within a wider strategic plan" Session objective: better working together of services managers and marcomms teams to ensure a good fit between needs and outputs, to align team strategic planning and to support company strategy. Topics could include: Aspects of relationship management, how to get users involved in service development, how do we liaise with customers / users? How can marketing and service teams work together on this? Suggested format: share examples of best practices e.g. 3 20-minute presentations plus 30 minutes shared discussion European Open Science CloudUpdate | Matthew Scott (GÉANT) via VC | Matthew's slides as pdf | ||||||||||||||||||||||
| 14:45-15:25 | Portfolio management | Shaun Cairns (GÉANT) | Shaun's slides as pdf | ||||||||||||||||||||||
| 15:25-15:40 | COFFEE / TEA / EMAILS | ||||||||||||||||||||||||
| 15:40-16:45 | Marketing a GÉANT-and-NRENs service portfolio - how do we need to rpesent it right now? | What is the joint portfolio about? Introduction (5-10 mins) | Annabel Grant (GÉANT) | Annabel's slides as pdf | Potential implications for NRENs service portfolios and how to present / promote them - breakout discussions:
| "Brand management" Session objective: discuss (and agree?) on brand management challenges and best practices for NRENs and GEANT community Topics could include: when to use an NREN-name/logo, how to address a request for wider GEANT (and EU) recognition among users, practical approaches Suggested format: panel discussion / interviews including open discussion with the whole group | |||||||||||||||||||
| THURSDAY 19 Sept | 16:45-17:50 | Marketing a GÉANT-and-NRENs service portfolio - looking to the future? | What is being done to gather requirements for the future service offering 3-5 years from now? (intro) | Annabel Grant (GÉANT) | Annabel's slides as pdf | Points of view (selected NRENs will be asked to give their perspective - followed by group discussion) | SURFnet | SURFnet's slides as pdf DeIC's slides as pdf ARNES slides as pdf | 17:50-18:10 | Funet2020 new network - collecting data on customer needs | Harri Kuusisto (Funet-CSC) | Harri's slides as pdf | 18:10-18:35 | Discussion - survey design needs | 18:35-18:40 | Joint meeting wrap up | Lonneke & Martin | 18:40-19:00 Evening | Go to restaurant close by the venue - Late check-in if required. | slides with information about the evening | THURSDAY 9 March | SIG-MSP meeting - you are welcome to stay to attend this meeting too. See the SIG-MSP agenda and registration. | |||
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