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No | Work item | Responsible | Comment | Status | Start date | End date | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Preparation of documentation | |||||||||
| Service Description | -Development team prepares -SO signs off | Need to prepare high level service description | DONE | |||||||
Service policy (Terms of use, SLA) | -Development team prepares -SO signs off | Write at the UI that this is pilot and there is no SLA guaranteed. |
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| Branding and Visibility | -Development team prepares -SO signs off | we still need to think a branding - for production |
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| Operational Requirements | -Development team prepares -SO signs off | We should document what are ops requirements for running pilot (see eduroam managed SP Operational Requirements) | DONE | |||||||
| OLA | -Development team prepares -SO and GEANT T&I operation support/Core team sign off | not relevant for pilot (example for production later eduroam Managed IdP OLA) |
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| Operational documentation | -Development team prepares -SM signs off, test team can validate | Tomasz and Maja through eduroam-OT are the ops team. Documentation not relevant for pilot ( example for production later Dev team prepared this in the corresponding Wiki page) |
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| Operational processes | -Development team prepares -SM signs off, test team can validate | not relevant Service order is done through the UI Service support is the same like for eduroam supporting services. |
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| User documentation | -Development team prepares -SM signs off, test team can validate | DONE | ||||||||
| User support | -Development team prepares -SM signs off, test team can validate | We dont need anything special for pilot as we will work with a defined group of pilot participants directly |
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| GDPR - data inventory, privacy notice, DPA | -Development team prepares -SO and T&I service portfolio reviews -GDPR accountable signs off | edurtoam privacy notice was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP | | |||||||
| 2 | Test and validation | |||||||||
| Make a test plan | Development team and Test team prepares | We could dont need to do code review for the pilot, but it is a good idea to do test the code - lets initiate now, but this does not have to be done for pilot Marina Adomeit to send initial email request to Marcin during the pilot, as preparation for production Stefan Winter initiated the scans with Marcin Wolski . It was agreed to do the code scan in second half of 2021 | DONE | |||||||
| 3 | IPR compliance checking | |||||||||
| IPR compliance | IPR accountable Route the request through GEANT T&I operation support/Core team | We can provide source php files for IPR check done by white source Should we do this with entire CAT - check with Miroslav Milinovic Marina Adomeit to check the approach with Miro and then send mail request IPR responsible Stefan Winter initiated WhiteSource review with Marcin Wolski | DONE | |||||||
| 4 | GDPR compliance checking | GDPR accountable | ||||||||
| Data inventory and mapping | This will be the same set of data like for the ETLR: add at eduroam Data Inventory and eduroam Data Mapping | |||||||||
| Update the privacy notice and DPA | ||||||||||
| 5 | Operational team establishment | |||||||||
| Appoint service manager | Operations accountable | It comes under the eduroam service family and existing service owner. |
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| Define roles, skills, manpower needed | Development team | pilot will be supported by the eduroam-OT and dev team |
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Appoint operational team members | SM | For production we may need some additional manpower for opserations |
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| 6 | Operational team training | |||||||||
| Training the operational team | Development team prepares eduroam-OT is trained | Not needed. |
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| 7 | Support team establishment | |||||||||
| Establish the support team | Pilot doesn't need dedicated support team - dev team will work with limited pilot participants |
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| 8 | Support team training | |||||||||
| Training of the support team | Development team prepares eduroam-OT is trained | Not needed. |
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| 9 | Deployment in pilot | |||||||||
| Monitoring set up | eduroam-OT | not necessary for the pilot, but there are monitoring end points ready to be used for production |
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| Back-up and restore | eduroam-OT | not necessary for the pilot |
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| VM provision | GEANT T&I operation support/Core team | DONE | ||||||||
| Installation of the components | eduroam-OT | Stefan, Tomasz, Maja Radius servers will need to be deployed | DONE | |||||||
| 10 | Service Promotion | |||||||||
| Web site update | not relevant for pilot |
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| Add the service to the partner services portfolio | not relevant for pilot |
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| Contact the people/NRENs who took part in the infoshare to update them on service availability | not relevant for pilot |
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| Update eduroam flyer with the managed service element | not relevant for pilot |
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| Slide deck for Partner Relations | SO | update the slide deck | ||||||||
| Article for CONNECT | not relevant for pilot |
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| Launch announcement in Tryfon's weekly email when reached | SO/Development team | we will want to do this | ||||||||
| Write géant blog | SO/Development team | we will want to do this | ||||||||
| Webinar / infoshare | we don't want to do it before pilot, but perhaps when the pilot starts |
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| Promotion via the eduroam-SG, by the service manager | SO | yes | ||||||||
| 11 | PLM Documentation | |||||||||
CBA | Development team and T&I service portfolio guardians | Marina Adomeit to check if there is template | DONE |
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