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  • a federation metadata feed is unavailable (the corresponding federation feed channel is not responding)

  • a federation metadata feed does not validate correctly

an alert is raised and delivered to the Operational Team. An error status is set on the eduGAIN status page https://technical.edugain.org/status and the cause of the error is displayed in the details section. The remaining cache time is also displayed. The status is also available through the eduGAIN access API, as described on: https://technical.edugain.org/monitoring. If the error condition persists reminder messages are sent in the intervals of 6 hours. If the federation metadata feed can be accessed/validated again, a recovery message is delivered to the eduGAIN OT.

During every aggregation run the validUntil timer for each of the federation metadata feeds is performed.

  • If the remaining validity period is below 96 and above 12 hours an alert is raised once a day at 14 hour UTC.
  • If the remaining validity period is below 12 and above 6 hours an alert is raised every second hour.
  • If the remaining validity period is below 6 hours an alert is raised every hour.

. Detailed description of alert procedures is provided on the alerts page.

Detailed technical description

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