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  • Service Order

  • Problem resolution

  • Configuration change

  • System update

  • Backup

  • Disaster recovery

members registering or changing information

 in eduGAIN SAML Profile requires that the members provide the information:


Registration and modification of federation information

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security leveldescription
Sspecial - delegating representatives requires contact with the federation management
1informational, not requiring special vetting
2important contact information
3information of eduGAIN operational relevance, requires special care
4crucial for eduGAIN trust, requires utmost care




System update

Operating system and general software components

Custom eduGAIN software