Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

THURSDAY
9 March

TIME

WHATWHOSLIDESNOTES
TUESDAY
17 Sept
LUNCH



09:00Welcome, introductions and agendaLonneke Walk (SURFnet - Chair)
& Laura Durnford (GÉANT -
Secretary)



Practical session on making simple videos 1



coffee



Practical session on making simple videos 2



Lunch



Data visualisation & showng value

Jisc's digital 'self serve' vision

NREN updates




14:40-14:55COFFEE / TEA / EMAILS



GEANT project updates

materials market




17:30-17:35Day summaryLonneke

17:30-19:00Hotel check-in & chill out


19-30 - EVENING



WEDNESDAY
18 Sept




09:00-09:15ARRIVAL, EMAILS



BRANDING & STRATEGY session

DeiC branding update





10:50-11:05COFFEE / TEA / EMAILS

strategy stuff
12:15-13:00LUNCH & EMAILS


START OF JOINT MEETING BETWEEN SIG-MARCOMMS & SIG-MSP


14:25-14:45European Open Science Cloud
Update

"Services marketing within a wider strategic plan"

Session objective: better working together of services managers and marcomms teams to ensure a good fit between needs and outputs, to align team strategic planning and to support company strategy.

Topics could include: Aspects of relationship management, how to get users involved in service development, how do we liaise with customers / users? How can marketing and service teams work together on this?

Suggested format: share examples of best practices e.g. 3 20-minute presentations plus 30 minutes shared discussion

Matthew Scott (GÉANT) via VC

Matthew's slides as pdf
14:45-15:25Portfolio managementShaun Cairns (GÉANT)Shaun's slides as pdf
15:25-15:40COFFEE / TEA / EMAILS


15:40-16:45Marketing a GÉANT-and-NRENs service portfolio - how do we need to rpesent it right now?
What is the joint portfolio about? Introduction (5-10 mins)Annabel Grant (GÉANT)Annabel's slides as pdfPotential implications for NRENs service portfolios and how to present / promote them - breakout discussions:
  •  Reaction – is there any action to do in their NREN
  • Can you identify specific action point in the NREN – perhaps around KPIs?
  • Further questions for further discussion in the community. (top 3 priority bullets)
16:45-17:50Marketing a GÉANT-and-NRENs service portfolio - looking to the future?What is being done to gather requirements for the future service offering 3-5 years from now? (intro)Annabel Grant (GÉANT)Annabel's slides as pdfPoints of view (selected NRENs will be asked to give their perspective - followed by group discussion)

SURFnet
DeIC
ARNES

SURFnet's slides as pdf

DeIC's slides as pdf

ARNES slides as pdf

17:50-18:10Funet2020 new network - collecting data on customer needsHarri Kuusisto (Funet-CSC)Harri's slides as pdf18:10-18:35Discussion - survey design needs18:35-18:40Joint meeting wrap upLonneke & Martin

18:40-19:00
19:00- ....

Evening

Go to restaurant close by the venue -
Dinner kindly provided by PSNC

Late check-in if required.

slides with information about the evening

"Brand management"

Session objective: discuss (and agree?) on brand management challenges and best practices for NRENs and GEANT community

Topics could include: when to use an NREN-name/logo, how to address a request for wider GEANT (and EU) recognition among users, practical approaches

Suggested format: panel discussion / interviews including open discussion with the whole group










THURSDAY
19 Sept
 SIG-MSP meeting - you are welcome to stay to attend this meeting too. See the SIG-MSP agenda and registration.


...