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Work item

Responsible

Comment

Status

Start date

End date

1Preparation of documentation 







Service Description

-Development team prepares

-SO signs off

Need to prepare high level service description

(see eduroam managed SP Service Description)

DONE





Service policy (Terms of use, SLA)

-Development team prepares

-SO signs off

Write at the UI that this is pilot and there is no SLA guaranteed. 
Status
titlenot relevant for pilot





Branding and Visibility

-Development team prepares

-SO signs off

we still need to think a branding - for production

Status
titlenot relevant for pilot




Operational Requirements

-Development team prepares

-SO signs off

We should document what are ops requirements for running pilot (see eduroam managed SP Operational Requirements)

DONE




OLA

-Development team prepares

-SO and GEANT T&I operation support/Core team sign off

not relevant for pilot (example for production later eduroam Managed IdP OLA)

Status
titlenot relevant for pilot




Operational documentation

-Development team prepares

-SM signs off, test team can validate

Tomasz and Maja through eduroam-OT are the ops team. Documentation not relevant for pilot ( example for production later Dev team prepared this in the corresponding Wiki page)

Status
titlenot relevant for pilot




Operational processes

-Development team prepares

-SM signs off, test team can validate

not relevant

Service order is done through the UI 

Service support is the same like for eduroam supporting services.

Status
titlenot relevant for pilot




User documentation

-Development team prepares

-SM signs off, test team can validate

For pilot -  basic instructions should be prepared (see A guide to eduroam Managed SP PILOT)

DONE




User support

-Development team prepares

-SM signs off, test team can validate

We dont need anything special for pilot as we will work with a defined group of pilot participants directly


Status
titlenot relevant for pilot




GDPR - data inventory, privacy notice, DPA

-Development team prepares

-SO and T&I service portfolio  reviews

-GDPR accountable signs off

edurtoam eduroam privacy notice was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP 

 
DONE



2Test and validation





Make a test plan

Development team and Test team prepares

We dont need to do code review for the pilot, but it is a good idea to do test the code during the pilot, as preparation for production

Stefan Winter initiated the scans with Marcin Wolski . It was agreed to do the code scan in second half of 2021



DONE





3IPR compliance checking





IPR compliance

IPR accountable

Route the request through GEANT T&I operation support/Core team

We can provide source php files for IPR check done by white source 

Should we do this with entire CAT - check with Miroslav Milinovic

Marina Adomeit to check the approach with Miro and then send mail request IPR responsible

Stefan Winter initiated WhiteSource review with Marcin WolskiDONE


Status
colourYellow
titlein progress



4GDPR compliance checkingGDPR accountable




Data inventory and mapping

Data inventory and mapping

This will be the same set of data like for the ETLR: add at eduroam Data Inventory and eduroam Data Mapping

were updated

eduroam Data Mapping

eduroam Data Inventory


DONE




Update the privacy notice and DPA

eduroam privacy notice was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP 

DONE




5Operational team establishment





Appoint service managerOperations accountable

It comes under the eduroam service family and existing service owner.

(Miroslav Milinović)

Status
titlenot relevant for pilot




Define roles, skills, manpower neededDevelopment teampilot will be supported by the eduroam-OT and dev team

Status
titlenot relevant for pilot




Appoint operational team members

SM

For production we may need some additional manpower for opserations

Status
titlenot relevant for pilot



6Operational team training





Training the operational team

Development team prepares

eduroam-OT is trained

Not needed.

Status
titlenot relevant for pilot



7Support team establishment





Establish the support team

Pilot doesn't need dedicated support team - dev team will work with limited pilot participants 

Status
titlenot relevant for pilot



8Support team training





Training of the support team

Development team prepares

eduroam-OT is trained

Not needed.

Status
titlenot relevant for pilot



9Deployment in pilot 





Monitoring set up

eduroam-OT

not necessary for the pilot, but there are monitoring end points ready to be used for production

Status
titlenot relevant for pilot




Back-up and restoreeduroam-OT

not necessary for the pilot 

Status
titlenot relevant for pilot




VM provision


GEANT T&I operation support/Core team

GEANT IT VMs

requested 2020-11-05 by Stefan Winter



DONE




Installation of the componentseduroam-OT

Stefan, Tomasz, Maja

Radius servers will need to be deployed 


DONE



10Service Promotion





Web site update

not relevant for pilot

Status
colourBlue
titlenot relevant for pilotto do
 To do after pilot is approved




Add the service to the partner services portfolio

not relevant for pilot

Status
titlenot relevant for pilot




Contact the people/NRENs who took part in the infoshare to update them on service availability

not relevant for pilot

Status
titlenot relevant for pilot




Update eduroam flyer with the managed service element


not relevant for pilot



Status
titlenot relevant for pilot





Slide deck for Partner Relations SO

update the slide deck 


Status
colourBlue
titleto do
 To do after pilot is approved




Article for CONNECT

not relevant for pilot

Status
titlenot relevant for pilot




Launch announcement in Tryfon's weekly email when reachedSO/Development teamwe will want to do this

Status
colourBlue
titleto do
 To do after pilot is approved




Write géant blogSO/Development teamwe will want to do this

Status
colourBlue
titleto do
 To do after pilot is approved




Webinar / infoshare
we don't want to do it before pilot, but perhaps when the pilot starts 

Status
titlenot relevant for pilot




Promotion via the eduroam-SG, by the service managerSO

yes

Status
colourBlue
titleto do
 To do after pilot is approved



11PLM Documentation





CBA

Development team and T&I service portfolio guardians


DONE



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