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13-14 April, 2016

Stockholm, Sweden

The GÉANT Special Interest Group on Network Operation Centres (SIG-NOC) brings together NOC managers, engineers, developers, operators, controllers and project managers interested in NOC functions in order to share experiences and knowledge as well as to investigate the possibility of creating best common practices.

Venue

The NORDUnet office is conveniently located within a walking distance (~10 minutes) of the Stockholm Central Train Station.

Tulegatan 11

113 86, Stockholm, Sweden



  • Airports
    • Bromma ( BMA), geographically closest to the city centre and to the Sunet offices.
    • Arlanda (ARN), easily accessible via the airport train Arlanda express, 20 min to the centre. If flying around rush hour, Arlanda and Arlanda Express might be the best option.

Remote participation

Will be possible via VC.

 

Registration

Venue

DRAFT Agenda

Wednesday, 13 April 2016

09.00 - 09.15

Welcome to SIG-NOC, introductions, agenda, logistics

Jonny Lundin (NORDUnet)

09.15 - 10.15

DDoS mitigations by Cloudflare

Marty Strong (Cloudflare)

10.15 - 10.45Coffee
10.45 - 13.00

Designing inventory systems addressing the principles of a modular OSS/BSS compliant inventory

  • The design of inventory systems for backbone networks

Afrodite Sevasti (GRNET)

  • UNINETT's CMDB system

Håvard Kusslid (UNINETT)

  • AARNet to automate ordering & provisioning of various service

David Wilde (AARNet) - remotely

OPEN DISCUSSION

13.00 - 14.00Lunch
14.00 - 15.00

More on DDoS attacks and mitigations...

TBC

15.00 - 15.30

Coffee

15.30 - 16.30

 Services focused NOCs

  • NRENs are deploying more services for their clients all the time.
  • How is your NOC dealing with these changes and what new services are you supporting?
  • ...

OPEN DISCUSSION

16.30 - 17.30Guided tour to the NORDUnet/SUNET NOC...

Social dinner...

Thursday, 14 April 2016

09.00 - 10.30

NOC success stories

  • Icinga integration with ticketing

Petr Hanousek (CESNET)

  • SUNET network design

TBC (SUNET)

10.30 - 11.00Coffee
11.00 - 12.00

NOC Tools Survey - Preliminary results

Maria Isabel Gandía Carriedo (CSUC)

OPEN DISCUSSION

12.00 - 13.00

What training are people getting right now?

  • Information gathering

  • NOC Training development - discussion session

Led by Peter Szegedi (GÉANT)

  • 5 day ITIL Service Desk training, but 5 days long
  • Get detailed description of training
  • What parts are interesting, what parts we can drop
  • Aim to narrow it down to 2 days if possible
  • Try to wrap around some SIG-NOC specific piece

OPEN DISCUSSION

13.00CLOSING
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