Category
Audio
Description
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Steps to reproduce bug:
1. Deactivate all your audio out devices on the computer (under Control Panel).
2. Open a Connect meeting room in Connect add-in, and make sure you receive audio from another computer that is logged into the meeting room.
3. Next reactivate your default audio out device on the computer.
4. Listen to the audio in the meeting room.
Results:
You will not be able to hear any audio because Connect add-in cannot dynamically detect that the audio device has been activated.
If you open the Audio Setup Wizard, Connect add-in will crash (Windows 7).
Flash Player seems to be much better at detecting audio devices dynamically. If you run the above test in Flash Player, the player will automatically detect new devices without crashing.
Add-in used in the testing: 9.4.80 on Windows 7 Pro SP1 in Connect 8.1
Expected results:
We would like to see full support for automatic detection of active audio device in Connect add-in and the flash player. This is so important for the users. In fact this is the number one reason for why many users find Adobe Connect difficult to use. If Connect automatically would detect best audio devices for the users, a lot of problems would be solved for the users.
Status
Reported to Adobe