...
- OT tasks
Management of core eduGAIN services
Supervision of eduGAIN joining process
Management or supervision of supplementary eduGAIN services
OT procedures
member joining the SAML profile
member registering or changing information
introduction of new eduGAIN metadata requirements
introduction of new good practices for metadata
handling of system alerts
system updates
software development, testing and production implementation
backup
monitoring
Core services
Suplementarny services
- Service Order
- Problem resolution
- Configuration change
- System update
- Backup
- Disaster recovery