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Document structure

  • OT tasks
    • Management of core eduGAIN services

    • Supervision of eduGAIN joining process

    • Management or supervision of supplementary eduGAIN services

  • OT procedures

    • member joining the SAML profile

    • member registering or changing information

    • introduction of new eduGAIN metadata requirements

    • introduction of new good practices for metadata

    • handling of system alerts

    • system updates

    • software development, testing and production implementation

    • backup

    • monitoring

  • Core services

  • Suplementarny services



  • Service Order
  • Problem resolution
  • Configuration change
  • System update
  • Backup
  • Disaster recovery
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